HOW DO I RETURN MY PRODUCT?
All orders ought to be returnedby you must be first mandatorily sent to us in writing at firstname.lastname@example.org with complete order details, product information and specific reason/s to return your order. However, in any case and under any event, if you wish to return your order then the same must also be mandatorily in accordance with our Return Policy. Therefore, please do read our return policy carefully and categorically.
We request you to inform us in writing within 10 hours from the moment you have received the product addressed at email@example.com explaining the reasonsfor returning the product.
We assure you that we will look into your problems at the earliest and revert back on the same. Please wait for our response before you return the product.
Nonetheless, under any event or in any case you must ship back the product to us within 3 days from the date of the delivery of the product to you.Please take note that you will single handedly bear the entire shipping charges for returning back the product.
However please note that we won't accept any return of products if under any event you haven't informed us in writing along with detailed reasons for returning the product.
Please also note that, all products which are custom made as per your requirements or made specifically as per your personalized information and measures will never be accepted by us under return policy. Therefore, you can never return such products.
Nonetheless under any event, if you wish to return your ordered
product, then in that event you will be under legal duty and obligation to
(1) take proper care of the product until you are in possession of the product,
(2) to return the product in same state, form, order and condition as it was initially dispatched to you and
(3) to return the product only via genuine and reputed courier services. Please take note that it will be your sole responsibility and liability to compensate and indemnify to us for are losses, if under any event, the courier agency damages the returned product in any way, form, state or order.
Once we have received the returned product, we will verify the state, order and condition of the same and thereafter we will communicate you either via email or phone. We will reimburse the money against the returned product within 10 working days. The amount to be reimbursed by us on the returned product will be contingent upon the state, order and condition of the returned product received by us. We also reserve our right to deduct shipping charges and/or other amounts, if any, which we will notify you before reimbursing you the outstanding amount.
It is pertinent to note that, if the product which is returned by you is either majorly, completely damaged or is not in resalable condition or is replaced by any another product or is replaced by same product but not belonging to us or you have already used the cancelled product even once then under such circumstances we reserve our legal and equitable rights to not refund the entire amount to you.